Our company solemnly pledges:

1. Proactively track services, understand product details, and establish customer profiles along with feedback mechanisms.  

2. Analyze customer needs based on profile data.   Sales personnel should study customer demands for product-related services using the profile data, identify the focus of the "next service," and inform customers about the company's networking events or promotional activities.  

3. Conduct follow-up services via phone calls with customers.

(1) Inquire about the customer's feedback on the company's products and services;  

(2) Ask if the customer has any new service needs that our company can assist with recently;

(3) Inform them of relevant product precautions;

(4) Introduce the various services our company has recently provided to customers, especially new service offerings;  

(5) Present the recent preferential events and service promotions arranged by our company for customers, such as the Discount Service Month.

4. Customer Inquiry Response and Complaint Handling　A customer called to inquire about the product. The customer service representative answered the call and carefully noted the customer's work address, company, and contact number for followup issue resolution.   We offer dedicated onsite services with transparent and controllable payment estimates throughout the process.

We welcome all customers to supervise, complain, or provide feedback regarding our services. If you have any opinions, questions about our staff, or suggestions for our services, please feel free to call us. We greatly appreciate your feedback and will continuously improve our services based on your valuable input.